Impressive Windows & Interiors LLC (dba My Designer Concierge)

Frequently asked questions

How do I become a member?

Click the JOIN button on the navigation bar above.
During the sign up process you will be asked to download various documentation to confirm your eligibility. We require a copy of your business license/permit as well as a completed uniform sales and use tax exemption/resale certificate. You need to be a registered soft furnishing business that files and pays sales tax in your state. If you fail to provide, your membership will be rejected. The uniform sales and use tax exemption/resale certificate will need to be filled out every year to keep your membership current.
Upon receipt of payment and proper documentation, you will be sent your username and password to access the private areas of the website. This area contains order forms, personal profile, and a vendor list with corresponding ordering instructions for each vendor.
Please do not share your discounts with other colleagues that are not members of MDC. Failure to comply to this rule will result in immediate termination of membership and no refund will be given.

How do I place an order?

You can access the vendor list after logging into your dashboard

You may place almost all orders yourself (see each vendors' specific instructions within the vendor list).
ALWAYS change the shipping address to YOUR shipping address. The billing address will remain Impressive Windows & Interiors (our design company).
Add your business name as the side mark or PO.
Order confirmations are forwarded to you as soon as possible (just a few hours in most cases).
You may send memo samples to your clients, but PLEASE add your business name as the side mark or PO. We need to be able to identify the order and forward you confirmation.
You can ship your orders to another workroom. Please be sure to add your business name as the side mark or PO. We need to be able to identify the order and forward you confirmation.
Please do not share your discounts with other colleagues that are not members of MDC. Failure to comply to this rule will result in immediate termination of membership and no refund will be given.

How do I pay for my orders?

Please read the order and payment details for each vendor before placing an order. You are responsible for adhering to the instructions.

When you place an order yourself your order must be paid for when the item is placed even if there are net terms listed, or in some cases when the order "invoices". We will send all invoices to you (paid and unpaid) and if there is a balance due you must settle immediately. Failure to comply may result in immediate termination of membership without refund.
When your email an order to us (Uttermost, Arteriors, Loloi, Top Knobs, etc.) we will send your an invoice via email with your cost + MDC surcharge. You must pay this invoice online within 24 hours.
Some accounts are Proforma so you will have to provide payment before item ships. We can use your payment information on file (if applicable) or you may call and place payment over the phone with the vendor unless otherwise specified. You may have to identify yourself with our account number.

How do I receive my discount?

A few of our vendors will flag your private business account and the MDC discount with automatically added to your orders (ie. Rowley). If you do not see a discount when placing an order it is always best to ask first. Sometimes we need to send the vendor YOUR account to link the discount permanently (ie. Rowley).
Most vendors require orders to be placed through MDC common account to access your discount.
Discounts cannot be "stacked".
Please do not share your discounts with other colleagues that are not members of MDC. Failure to comply to this rule will result in immediate termination of membership and no refund will be given.

What vendors do we work with? (Keep scrolling down for vendors that offer discounts)

Legend:

A- Cabinet hardware

B- Blinds, Shades, Shutters

C- Cabinets

D- Home decor, Accessories

E- Bedding

F- Fabric, Lining

G- Carpet, Flooring

H- Drapery hardware

I- Sinks, Faucets, Toilets

J- Floral

K- Tableware

L- Lighting

M- Rugs

N- Paint

O- Software, Digital tools

P- Pillows

R- Drapery, Shades, Top Treatments

S- Tools, Supplies

T- Trims

U- Furniture

W- Wallpaper

Z- Misc.

What wholesale discounts do we offer?

Angel's Distributing 6 bolt pricing
Anna French 10% off reg wholesale
Charlotte Fabrics 10%
Creative Treatments (various hardware)
Crowder 5%
Dadds Nailheads 5%
Deco & Deco 5%
Designers Resource various
Fabricut 10%
Horizons Window Fashions 1% for ordering online
Hunter Douglas- Centurion Priority dealer pricing. 25% off sample books. Clients eligible for quarterly rebates. FREE Lite rise upgrade on Silhouette, FREE UltraGlide on Duette, 1/2 off UltraGlide on Applause, 30% off Knox Fabric in Vignette. 5% off Powerview motorization on Duette.

3588 Greten Lane, Hastings, MN 55033 | 651-437-5512