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Dear Valued Customer,

Due to recent changes in the Section 232 – Steel and Aluminum Tariff, which increased from 25% to 50% in August 2025, Orion will be adjusting the existing tariff surcharge from 10% to 15%, effective November 1, 2025. The surcharge will continue to be calculated on the net invoice value before shipping and will appear as a separate line item on all invoices.

Over the past year, Orion has absorbed a major portion of the tariff impact to minimize disruption for our customers. We are now implementing only the essential cost adjustment necessary to maintain product quality and supply consistency.

Despite significant increases in raw material and operational costs in 2025, Orion has not implemented any general price increases this year. We remain committed to producing high-quality products made in the USA while continuing to deliver exceptional craftsmanship and customer service.

Please note that the following items are excluded from the tariff surcharge:

1. Bending & curve charges on all rods

2. Miter charge on all rods

3. Modification charge on specific items

4. Strike-off samples for approval

5. Welding charges on specific items

6. Rush charges on orders requested

7. Shipping & handling on specific orders requested

8. Freight charges on orders required

9. Labor charges on any order requested

We understand that any price adjustment can create challenges, and our Customer Service Team is here to ensure a smooth transition. Please contact us at (877) 476-6278 if you have any questions or need assistance.

We sincerely appreciate your continued trust and partnership with Orion.

Sincerely,
Atul and Sunil

To our customers:

After careful review of rising costs, we will be implementing a price adjustment on many of our products effective end of day Tuesday, October 14. Orders placed before this time will be honored at current pricing. This will be our first adjustment in several years, and it was a decision we approached carefully.

Please know we’ve worked hard to absorb higher costs wherever possible and to minimize the impact on you. We are also raising MAP/MSRP in line with the increase to help protect your margins.

Today, you can view the upcoming pricing in two ways:

1. Through your loloirugs.com account: Log in at loloirugs.com, and visit ‘My Account’ where you can click “Download Price Sheet” to see upcoming pricing. 
2. Through your Loloi sales representative.

We truly appreciate your understanding as we navigate these challenges together. Above all, please know that Loloi remains deeply committed to supporting your business, protecting your profitability, and continuing to create products you and your customers can feel proud of.

With gratitude,
The Loloi Team

To our teams, partners and clients, 

Welcome to the Fall season, which has started with strong initiatives and excellent feedback from designers.  

With the economic and political environment continuing to shift shape, I have some updates from Sanderson Design Group to share as we enter a peak period:  

 

Increase in Tariff Surcharge 

Firstly, I’d like to thank you all for your support and understanding as we continue to navigate the changing and often challenging landscape regarding tariff measures worldwide. We know that everyone feels these fluctuations, and we recognise that clear communication and an open dialogue about how this affects Sanderson Design Group as a business are key. 

Following our previous announcement in April, outlining the impact of the tariff measures in place and the recent increased tariff rate on goods from India, we must update our tariff surcharge following the withdrawal of the “de minimis” allowance at the end of August. 

We are implementing a 6% flat surcharge on all goods, lifting from the current 3%, as a necessary response to the tariff rates raised at the end of August. We kept a close watch on increased costs during September, and this rise will be sufficient to contribute to the additional cost felt by our business.  

We consider 6% very keen across our industry but fully understand the implications for your clients. The situation seems stable for now, but it remains under review, with the court appeal pending.  

The surcharge will take effect on 11th October and will continue to be itemised as a separate line item on invoices for complete transparency.  

Our priority continues to be collaboration with our valued partners, including offering flexible and straightforward working solutions that we can adapt to changing conditions. Thank you for working with us on this.  

 

Our New Trade Site 

Our new Trade Site has been live for over one month now, and we’ve received hugely positive feedback on the operation and content of this much-improved design portal. The Trade Site has been completely upgraded as part of our Digital Innovation Program. It is now a highly functional, intuitive and accessible portal for all our luxury British brands. With pricing available at a click of a button, transparency in stock availability and a full range of supporting visuals and comprehensive storytelling for every brand, collection and design, we hope our Trade Site becomes your one-stop shop for all future projects. Please log in, browse, and let us know your feedback. 

 

Branded Website Launches 

Moving on at pace with our Digital Innovation Program plans, we’re also delighted to deliver new single-branded websites for each brand. Following on from Morris & Co., which was launched in March, Harlequin is now live as our next full platform, with Sanderson to follow within the next month or so. Each of our omni-channel sites has been thoughtfully planned and executed to inspire with our designs as experts in textile design and making, with the clearly defined values and ethos of each brand elevating our standing as luxury British brands.  Brand storytelling is of the utmost importance in fostering meaningful connections between our brands, designers and their clients – the people who embrace our creativity within their interiors. We hope you enjoy these new websites as tools to highlight our brands' quality and design excellence and inspire broader audiences, generating more awareness and demand back to our design community. 

 

Making Strides in the USA 

In other news, our fantastic team and I have recently returned from a wonderful trip to NYC, where we visited the Kips Bay Decorator Show House in the West Village. Kips Bay was celebrating its 50th Anniversary this year with a very special show house, including Sanderson products in one of the rooms.  This is the first time Sanderson has sponsored the event significantly, and the first time for British designer Ben Pentreath, who was invited to design one of the rooms. Ben selected the first-floor drawing room and decorated it in his unmistakable style. The reception and response to this thoughtfully curated and expertly executed design have been fantastic, showcasing the brand and our collaboration with Highgrove Gardens to sensational effect. 

We’ve also seen Morris & Co. elevated to monumental heights. Cabana magazine, featuring our exclusive collaborative cover with the Morris & Co. x The Huntington design, Daisy & Oak, was featured in the hands of none other than Oprah Winfrey this weekend. Leafing through the publication, Oprah was quick to celebrate the impressive quality and weight (physical and metaphorical) of Cabana, and we are absolutely delighted that our new series of designs, born out of our collaboration with The Huntington and subsequent exploration of their archive, has garnered such tremendous, organic interest.  

 

Don't hesitate to get in touch with us if you have any further questions relating to recent announcements. We greatly appreciate your partnership and commitment to Sanderson Design Group. 

 

Thank you for your continued support. We wish you a fabulous Fall season.  

 

Yours, 

Lisa Montague
CEO, Sanderson Design Group 

Ladies and Gentlemen,   As we enter the fall season, business in our industry remains soft.  Existing home sales last year were the lowest since 1995, and this year looks similar.  Even so, we remain committed and determined to support your business with amazing service and strong new product introductions every season.     We design and develop all of our products, and manufacture in a number of countries:  Indonesia, India, Vietnam, China, Malaysia, Cambodia, Portugal, and the U.S.  Very soon, we will also be manufacturing in Thailand and the Philippines.    The tariff situation for each country is very fluid, and we are currently paying extra duties of 19% to 55%, other than what we produce in the U.S.  Our U.S. production is also affected by tariffs on imported components such as chair swivels, certain fabrics, cushion materials, long length molding for art frames, etc.  Production in India has been hit the hardest since spring, with tariffs rising from 10% to 50% now, plus an additional 50% tariff on steel and aluminum materials.    We can absorb a portion of these tariffs, but not all.  Effective September 16, costs will increase 3.4% on average.  Please click HERE to see our new price lists and price changes.     We know that this increase is not what anyone wants, but it is necessary for us to perform at the highest levels, maintain strong stock position in all three distribution centers, and continue to provide guaranteed satisfaction in both service and quality.    We are also updating our MAPP policy effective September 16, raising the multiple from 2.2 to 2.4 on volume wholesale.  This adjustment will allow our customers to enjoy more margin, with little concern of online competition below a 2.4 multiple.    Please note that our MAPP policy applies to the Uttermost brand.  Salt & Light has no MAPP requirement.  REVELATION remains restricted from being sold online under all circumstances, consistent with our longstanding policy.    Our Designers and Product Development team will be in Asia much of September, finalizing our 2026 winter and spring introductions.  Meanwhile, our showroom setup teams are busy preparing our High Point showrooms with a very strong fall launch.  We hope to see you next month.   Thanks again for your business, we truly appreciate you.   Sincerely,

Mac Cooper President

To Our Valued Customers,

As a family and as a company there is much that we have learned over the last 107 years in business. One of those key learnings is about you, our customers. You are kind, creative and understanding people. This is true through both good times and through challenging circumstances.

Currently, with the clearer information on tariff percentages, we are hoping for your understanding. We are comfortable advising you of the regrettable, but necessary surcharges we will put into effect on our imported products purchased on or after September 15th.

Please note the following tariff surcharges:

• 5% on all imports other than from India and China
• 10% on all imports from India and China

The surcharge will appear as a separate line item clearly stated on our invoices. It will also appear clearly on our website before you enter any order. In addition, we will have the ability to adjust the surcharge up or down by country of origin if there are further tariff rate changes.

Please note that there will be NO surcharges on our furniture, as it is over 98% made in the USA.

As always, our team is here to support you and to answer any questions.

We are appreciative of your anticipated understanding.

Sincerely,

Cary Kravet
On behalf of the Kravet family and our entire team