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  • Tuesday, February 02, 2021 7:44 PM | Jill Ragan Scully (Administrator)

    Effective immediately- Members receive an extra 10% off retail pricing on Thibaut and Anna French fabrics , wallpapers and trims (was 40% off retail previously). 

    Previous pricing on Thibaut and Anna French fabrics, wallpapers and trims was 40% off retail pricing. My Designer Concierge has recently invested in their book and trim program which now reflects deeper discounts of 50%/10% off retail pricing off all fabric, wallpaper and trim when you view on the website. In order to recoup our investment for the "book and trim plan" the new pricing will be as follows, 50% off retail. Please keep this in mind when pricing your fabrics moving forward. 

    For example: Thibaut Honshu fabric. Retail price shows $130.00/yd and the website states "your cost" as $58.50/yd. Your MDC cost would actually be $65.00 (50% retail). This is still less expensive than going through a design showroom (they charge 40% retail). 

    Fabric, wallpaper and trim orders will be invoiced by My Designer Concierge after shipping is calculated and you can pay online with your credit card, bank account or via check (USPS mail).

    You can place memo sample orders yourself. If you require large samples (nominal charge), you may order those online yourself as well. However, we just ask that you pay us for these via Venmo or Zelle so that we do not incur additional credit card fees. 

    Please let us know if you have any questions.

    Jill



  • Friday, January 29, 2021 8:45 AM | Jill Ragan Scully (Administrator)
    Shades of Elegance Collection
    • ​Noble Pleat Charcoal - Light Filtering Fabrics - Stack B - Page 82


  • Thursday, January 28, 2021 5:03 PM | Jill Ragan Scully (Administrator)

    Good morning,

     

    Thank you for being a loyal Norwalk customer. While we strive to manage costs whenever possible and try to minimize any price increases to our customers, we are forced from time to time to react to increases we see in raw materials, transportation and packaging.

     

    In the past eight months we have seen increases in the following (just to name a few):


    • Foam 8% surcharge with additional increases planned for 2021


    • Wire up 10% (this includes sinuous wire, drop in coils, upholstery springs)


    • Motion mechanisms- 6% on top of the 5.5% we received earlier in 2020


    • Packing materials up 9%

     

    Effective February 2, 2021...


    • We will be increasing our prices by 3% on all products. We will advise later when new price lists will be in the Customer Center for downloading.


    • With the increases in foam, we need to increase our specialty seat cushion inserts by a flat $5.00 per upholstery piece.


    • We also are seeing an increase on select fabrics (40 inline fabrics, 3 leathers and 11 order-to-order fabrics). We will be sending out code stickers the last week of January. Fifty of the 54 total fabrics are an increase of one code. Click here for list

     

    As always, we are committed to providing superior custom upholstery, and work to keep high levels of fabrics in stock. We appreciate your business and continued support.


    Scot Kanaly

    Norwalk Furniture, VP Sales

    419-744-3391


  • Wednesday, January 27, 2021 9:28 AM | Jill Ragan Scully (Administrator)

    Ladies and Gentlemen,

    First, let me thank you for your partnership and your patience. This is a challenging time in so many ways. I hope both professionally and personally, that you will come through this period strong and healthy.

    I would like to give you an update on our business, and what you can expect going forwards.

    Product Development  Our entire team of Designers has been hard at work to keep our product line fresh and exciting. Because we cannot travel freely, the pace of our development is slower, but the quality of our design work is strong.

    Inventory  We always intend to hold a heavy inventory in our distribution centers, so that you don't have to. We want our warehouses to function as your warehouse. Unfortunately, our production has not been able to keep up with our extraordinarily high level of shipping for the past 7 months, so our inventory is much lower than we would like. We do continue to have more product in production than ever before, and we are receiving new inventory into our distribution centers at record levels. Nevertheless, it will likely be summer before our inventory levels are fully back to where we intend them to be. Until then, I would suggest that you focus your purchases on product that is in stock. If you are logged onto our website, you can use the "availability" filter when shopping any category of product.

    Shipping performance  We continue to work overtime and hire new talent in both our Virginia and California distribution centers. Since June, we have achieved an all-time high shipping volume, but this still has not been enough to keep up with orders. Unfortunately, we have also been challenged at times with team members being out for quarantines due to COVID. Our trucking companies have also struggled to deliver as timely as normal. My apologies for those of you we have let down as slow performance is never acceptable to us. Please know that we are doing everything possible to ship you more promptly.

    Inflation  As I'm sure you know, costs in our industry are increasing rapidly now. We are paying as much as double to get containers, the US dollar has weakened making overseas production more expensive, and many material costs are up dramatically. We are absorbing these increases as much as we can, but we must pass along some of these costs in our products. We plan to get specific information to you in early February, with price increases effective later in February.

    Please know that we're committed to meeting your needs. Our effort is stronger than ever, and our factories are producing at their highest levels.

    Thank you for your understanding as we navigate through the challenges we all face.

    Sincerely, 

    Mac Cooper, President

  • Friday, January 22, 2021 4:58 PM | Jill Ragan Scully (Administrator)

    Two new MDC vendors:

    Click on the logos to view the websites. Vendor login, ordering instructions and cost factors coming soon.

  • Wednesday, January 20, 2021 8:39 PM | Jill Ragan Scully (Administrator)

    To learn more about this organization visit this link at https://nationalupholsteryassociation.org/


  • Wednesday, January 20, 2021 8:37 PM | Jill Ragan Scully (Administrator)

    To learn more and to read new and archived issues visit this link https://www.curtainsandsoftfurnishingspro.org/drapery-design-digital-digest


  • Wednesday, January 20, 2021 8:36 PM | Jill Ragan Scully (Administrator)

    To learn more, please visit their website at https://www.curtainsandsoftfurnishingspro.org/


  • Wednesday, December 30, 2020 10:12 AM | Jill Ragan Scully (Administrator)

    RM Coco announcement!

    We have a special offer good through January 5th at the end of the business day where you can get over 40 of our fan decks many of which are part of our panel program in a compact decorative designer box for just $99.95 a savings of $50. While supplies last.

    Please contact MDC office to order. 



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