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Dear Romo customer,

At Romo we believe communication is key in building strong and lasting client relationships, particularly when external circumstances affect our operations.

As many of you are aware, the recent introduction of tariffs on all foreign products entering the U.S. has raised some concerns about pricing. We want to share how Romo is addressing this development and what it means for you.

To clarify, all imports into the US have been subject to a minimum 10% tariff surcharge since April 5, 2025. Tariffs are determined by the country of origin of an individual product, not by our status as a British company. The vast majority of our products originate from mainland Europe, earmarked for a 20% tariff surcharge initially, but currently paused for 90 days.  

Given the volatile nature of these tariff policies, we have chosen not to adjust any pricing at this time. Instead, we will introduce a single 5% “Tariff Surcharge” line item on the product value, similar to how we handle a charge for freight. This approach allows us to remain flexible and adjust or remove the surcharge as policies evolve.

In anticipation of this volatility, we are developing a three-tiered tariff structure that may be implemented in future, if required.

• Tier one – Base Tariff Surcharge: 5% tariff surcharge to our clients on all products from countries subject to a tariff surcharge of less than 15% to Romo.
   
• Tier two – Mid Tariff Surcharge:  10% tariff surcharge to our clients on all products from countries facing a 16% to 50% tariff surcharge to Romo.
   
• Tier three – High Tariff Surcharge: 25% tariff surcharge to our clients on all products with a tariff surcharge exceeding 50% to Romo.
   

Our initial tariff surcharge of 5% will go into effect on Monday, April 28. All existing orders, reserves and CFA’s placed prior to April 28, will be honored without adding a tariff surcharge for a period of 30 days. We believe this is a fair approach and hope this will allow you sufficient time to prepare and share this update with your clients.

We greatly value your business and want to reassure you that this measure in no way diminishes our ongoing commitment to delivering the highest level of service.

Warm regards,

Frederic Henry

CEO, Romo Inc.

Ladies and Gentlemen,

While we are busy preparing for the High Point market, I wanted to update you on where we stand relative to tariffs and the expected inflation in our industry.  The fluid situation feels a bit like Covid 2.0 unfortunately, in that we expect some turbulence and uncertainty ahead in our industry. 

Please know that we are well prepared for the challenges.  We are as well-grounded and financially sound as any company in the industry.  In addition, our inventory position is solid in all three distribution centers – VA, TX, CA.  Our supply chain is also very diverse in that we manufacture our products in Indonesia, Vietnam, China, India, Malaysia, Cambodia, Portugal, and here in the US.  We will start working in Mexico again like we did in the past, and continue to bring production back to the US where we can be competitive.  

We are hoping the tariff situation is resolved quickly, but we’re operating under the assumption that it won’t be.  The new baseline tariff of 10% applies to all imported products and components, plus we have the global steel and aluminum tariff of 25%.  For China, we have total tariffs of 145%, making production out of China mostly not affordable.  Even on domestic production, some components like swivels, brass knobs, and fabrics are sometimes manufactured in China, and subject to the 145% tariff.

Given all of these tariff increases, we will have a price increase in May.  We also expect our fill rate to drop off by summer, from our current 91% rate.  Please know that we are doing all we can to avoid out-of-stocks, but we cannot proceed with business as usual on 145% tariff items. 

We are very excited to debut Uttermost Outdoor at this upcoming High Point market.  This collection is manufactured almost 100% in Indonesia, Vietnam, India, and the US.  There are just a few small pieces made in China. 

The weeks and months ahead will be challenging for all, but please know that we are totally focused on supporting your business with great product, and keeping our values as strong as possible. 

Thank you for your loyalty and your business.  We hope to see you in High Point to help celebrate 50 years in business, and the debut of Uttermost Outdoor!

Sincerely,

Mac Cooper

President

To Our Customers:

The current environment regarding tariffs is a fluid one that we are monitoring closely. On April 10th, the Administration put a temporary 90-day pause on reciprocal tariffs for most countries with the exception of China.  The net effect of this action is a tariff increase of 10%. 

Beginning on June 1st,  all orders will have a flat rate surcharge of 4.8%. Our goal is to keep our pricing as stable as possible. To minimize the impact on your business, we will absorb a portion of these tariffs. Your business is important to us, and we will continue to deliver the quality, experience, and products that you trust. 

Any orders shipped prior to June 1st will not carry a surcharge. We know that the situation can change quickly, and we will react accordingly to any changes in a thoughtful manner.

If you have any questions, please reach out to your Moore & Giles sales representative or our Customer Experience Team. 

Thank you for your business and your support.  Please know how much we appreciate it. 

Sincerely,