Blog

  • Tuesday, March 22, 2022 8:41 PM | Jill Ragan Scully (Administrator)

    At Loloi, we're serving a community of designers, decorators, and homebodies; people who care deeply about objects acquired for their home—from the materials we source to the textures we develop.

    It’s why our approach is simple, but considered: Design rugs and pillows for today’s homes, and bring them to life with centuries-old craftsmanship.

    To view products/pricing and rugs available, log into your portal to access the vendor list. 

  • Tuesday, March 08, 2022 3:07 PM | Jill Ragan Scully (Administrator)


  • Wednesday, February 23, 2022 4:52 PM | Jill Ragan Scully (Administrator)

    Ladies and Gentlemen:

    Two years into the pandemic and our business environment is still very challenging.  Old rules often don't apply, and predictions and forecasts are wrong as much as right.  Fortunately, HOME has continued to be a priority.  

    I'd like to recap where we are now in our ability to service you and share our updated price lists with you.  

    • Our factories and distribution centers are still mostly operating at capacity.  Shipments are at an all-time high now and should stay at a higher level for the foreseeable future.  
    • Our office staff is fully engaged and working heavy overtime, but is not able to respond to the volume of calls and emails promptly.  This has never happened before the pandemic and surge in business.  We will not be content until we are staffed up and responding quickly as we all expect.  Note there is no drop in our overall service level, quality expectations, etc, only the response time.  I'm sorry for any frustrations with slow responses.  
    • Shipping time.  Assuming no delays due to inventory availability, we are now shipping orders in one week on average.  
    • Inventory levels in both distribution centers are improving weekly, and are MUCH better than the second half of '21.  We still recommend you use the in-stock filters on our website, which are available after you log in and select a product category.
    • Containers on the water remain at unprecedented levels.  We are keeping about 700 containers on the water until our inventory on both coasts is back to where it should be.  Product from Vietnam is still what is most out-of-stock.  
    • Costs continue to go up rapidly in every direction.  The biggest increase continues to be container costs.  We are often paying $15,000 and more per container.  We had projected slightly lower costs by now, but we were wrong on this, again.  Our priority is to build our inventory back up rather than minimize costs.  The costs we are absorbing are well above expectations.
    • Please note that we are reluctant to raise prices now, but we don't feel that we have a choice.  This price increase is effective for orders placed beginning March 1st.  The increase does not apply to orders written prior to March 1st, no matter when we ship.  We don't think this would be fair to you.  We also have never added a shipping surcharge to orders.
    For our updated price lists, please click the link below.  The average increase to you is under 4%.

    Thank you for your business and your patience.  We know business is equally challenging on your end, and we want to be the best partners possible.


    High Point Market is early this year, April 2-6.  We hope to see you in person!  

    Sincerely,


    Mac Cooper, President


  • Wednesday, February 23, 2022 4:00 PM | Jill Ragan Scully (Administrator)


  • Wednesday, February 23, 2022 9:02 AM | Jill Ragan Scully (Administrator)

    Market Conditions Drive Increase in Product Pricing for 2022

    In response to the ongoing rapid rise in the cost of labor, materials, supplies, shipping, and other operating expenses affecting all U.S. businesses in this period of inflation, ADR will implement an adjustment in the prices of most of its products effective February 28.

    Generally, prices were increased 8-10%; however, adjustments were considered on a product-by-product basis, so some increased more while others were unchanged. Our web site will reflect these adjustments next Monday, February 28. The new pricing also is present in the 2022 Product Guide which will be available in March.

    ADR is committed to selling exclusively to the trade and delivering a steady supply of an expansive selection of fine quality drapery hardware. Every ADR employee keeps a constant eye on quality and shares a personal responsibility for ensuring you have a premium experience with our company. We appreciate your understanding and are grateful for every order you send our way.

    Thank You!


  • Tuesday, February 22, 2022 10:25 AM | Jill Ragan Scully (Administrator)

    If you are interested in attending Hunter Douglas Virtual Premieres this year on April 13-14, 2022, please send me an email and we will register you. As a member, you can attend at no charge. 

    If you have any questions, please let me know.

    Jill


  • Tuesday, February 15, 2022 6:58 AM | Jill Ragan Scully (Administrator)

    February 15, 2022

     

    Dear Valued Folia Customer,

    For over 25 years, Folia Fine Fabrics and Wallcoverings has had the privilege to market, support, and service your business as the Ralph Lauren Home fabric and wallcovering licensee. Unfortunately, please be advised that Ralph Lauren Home’s strategic direction has evolved and Folia’s fabric and wallcovering license with Ralph Lauren Home will end on March 31, 2022. For six months thereafter, depending on the availability of Folia’s remaining inventory, Ralph Lauren fabric and wallcovering may still be available for purchase from Folia.

    Effective April 1, 2022, Designers Guild Limited will be the new Ralph Lauren Home fabric and wallpaper licensee. Osborne & Little will represent Ralph Lauren fabric and wallcovering in showrooms and through their sales representatives.

    Until March 31,2022, Kravet Inc., our long-standing preeminent sales and showroom representative, will continue to represent the full range of Ralph Lauren Home fabric and wallcovering. After March 31st, Folia’s remaining inventory of Ralph Lauren fabric and wallcovering will be available for sale though Kravet. Product availability will be dependent on Folia’s remaining inventory.

    For future product availability throughout this period, Ralph Lauren fabric and wallcovering stock information can be obtained on http://checkstock.folia-fabrics.com or through Folia’s website, http://customers.folia-fabrics.com.

    If you have any questions or would like additional information, please feel free to contact your Kravet sales representative or Folia customer service via this email: CustomerSevice@Folia-Fabrics.com

    We cannot thank you enough for your immeasurable support, loyalty, and highly valued business throughout the many years of servicing your business. I would also like to extend our appreciation to the Kravet, Inc. organization, its sales representatives, and showroom personnel for their outstanding partnership, professionalism, and dedication during the past 12 years.

    With much appreciation,

    Dan Bonini, President

    Folia Fine Fabrics and Wallcoverings


  • Tuesday, January 18, 2022 12:32 PM | Jill Ragan Scully (Administrator)

    As you know, the challenging operating environment coupled with strong consumer demand continues to apply significant pressure on the cost of raw materials, labor, and transportation. These pressures are impacting nearly every industry, and ours is no exception as we continue to absorb permanent increases throughout our operations.

    Effective Feb. 1, 2022, a 5% price increase will be added to all products in the form of a line-item surcharge. The 5% surcharge will be visible to you in DirectConnect® and the Mobile Selling App and listed separately on each invoice. This surcharge approach is a way to bridge the gap between Feb. 1 and the 2022 Price & Reference Guide effective date.

    As always, we very much appreciate your business and partnership.


  • Monday, November 29, 2021 4:20 PM | Jill Ragan Scully (Administrator)

    Dear Customers,

    Please accept this notice of the updated recommended US retail prices for Thibaut and Anna French, which will go into effect with new orders placed beginning January 1st, 2022. Updated sample book inserts for our collections can be downloaded by clicking the links below. Items that have an asterisk after the price indicates that there has been a change.

    We will, of course, honor any open quotations for early 2022, provided they have been logged with our customer service team by December 31, 2021. If you have outstanding quotes for specific items, please contact your Thibaut representative or showroom. 

    Thibaut and Anna French are committed to offering you the quality you expect and deserve. We understand that these are challenging times and do not take these pricing decisions lightly. Thibaut greatly appreciates your continued business and support, and we look forward to sharing with you the fabulous (and exclusive!) new collections coming in 2022!

    Sincerely,

    Andrea Eckberg
    Vice President of Sales – North America

    » CLICK HERE for Thibaut Fabric Collection Retail Price Sheets

    » CLICK HERE for Thibaut Wallpaper Collection Retail Price Sheets

    » CLICK HERE for Anna French Fabric Collection Retail Price Sheets

    » CLICK HERE for Anna French Wallpaper Collection Retail Price Sheets


  • Tuesday, November 02, 2021 5:13 PM | Jill Ragan Scully (Administrator)

    Good afternoon,

     

    It was great to see everyone this past week in High Point in our Norwalk showroom. Many of you participated in our seminars, took part in our Intiaro vodka tasting and from the initial looks of the orders, many of you needed upholstery to fill floors. For all of this, I thank you. 

     

    Our industry continues to thrive even with the shortages of raw materials, labor, and transportation. Since our last price increase on June 22nd, we have seen double-digit increases from many of our outside vendors including springs, reclining mechanisms, foam, and plywood. For these reasons, we will have a line-wide increase of 5% effective November 23rd. Based on macro-economic projections, we anticipate these raw material price increases will continue over the next few quarters. We are committed to taking as small of an increase as we can to help you absorb these price increases at the retail level, but we do need to let you know what we are anticipating. New price lists will be online next week for download in the Customer Center.

     

    We continue to see delays in our specialty cores and backs from our third-party vendors. This past month we have been able to add an additional vendor to help relieve some pressure, but they are still behind in labor. Even with all these delays, the demand for specialty cores continues to rise. In the last year, we have seen a 40% increase in specialty core orders. With this increase and delays, we are adding an additional 2 weeks for specialty cores extending them out to 30 weeks. We know this affects not only the new orders but the ones currently in the system. Over the last few months with these delays, many of you have converted orders to our in-house produced ultra cores. This has helped speed up production and we have been able to keep orders with ultra core cushions on or around 18 weeks.

     

    In an effort to reverse the trend, we are continuing to increase production units on a daily basis, including hiring and training additional employees, and working toward building our own specialty core construction in-house.

     

    We know this has been a challenging year. We appreciate your business and your support as this ever changing world continues to turn.


    Scot Kanaly

    Norwalk Furniture, VP Sales

    419-744-3391



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