Blog

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  • Friday, January 23, 2026 8:22 PM | Jill Ragan Scully (Administrator)

    Thank you for your continued partnership with Sanderson Design Group and our portfolio of brands: Zoffany, Morris & Co., Sanderson and Harlequin.
     
    We are writing to inform you of an upcoming price adjustment across most of our product ranges. With effect from 3 February, prices will increase by an average of 10% to reflect ongoing inflationary pressures and tariff surcharges.
     
    Looking ahead, we are delighted to share that 2026 will see the launch of several new collections across our brands. Continued investment in product quality, design excellence, and our digital strategy will deliver a more seamless, elevated, and inspiring experience – while further strengthening the support we provide to your business. 
     
    Alongside our new websites and dedicated Trade Site, our commitment to enhancing our product offering remains steadfast.
     
    To assist you during this transition, updated price lists will be available to download via the Trade Site under the Price List section.
     
    You can continue to place orders at current prices until 10pm GMT on 2 February 2026. If you have any outstanding orders, or would like to discuss specific pricing queries, please contact your Sales Representative. Our Customer Service team is also available to help.
     
    We value your ongoing support and look forward to another successful year working together.
     
    Best Wishes,

    Mauricio Solodujin
    Global Commercial Director

  • Friday, January 23, 2026 7:08 PM | Jill Ragan Scully (Administrator)

    Beginning Monday, Jan. 26, our HDIS installation partners will leverage new tools to better manage and track work orders and enable us to keep improving our service to you.   

    A few important things to know:

    1. You can continue to place HDIS work orders in DirectConnect or eOrders as you do today.
    2. However, due to system changes, the status of work orders will not be updated in The Link and in DirectConnect/eOrders. We are enabling an alternative way to provide work order updates. In the meantime, HDIS Customer Support is always available to assist you with any questions.  
    3. Some processes may change as we continue to make further enhancements. For example, the DirectConnect measurement import process will not be available (you will continue to receive a PDF of measurements as you do today), as well as some email notifications (e.g. “work order accepted by an installer”). We anticipate closing these gaps in the coming weeks. We appreciate your patience during this time. 

    We greatly value your business and are committed to supporting you. If you have any questions or would like to discuss the changes in more detail, please do not hesitate to contact us. 

    Thank you for your understanding and continued support. 

    HDIS Management  


  • Thursday, January 22, 2026 12:26 PM | Jill Ragan Scully (Administrator)

    Digital Sampling Now Available

     

    We’re excited to share that the full collection of digital sample books is now available for you to view online. As a valued member of the Pinnacle Dealer Partner Program, this resource is designed to make it easier to sell, specify, and inspire without the need to manage physical samples.  You'll have: 

    • Instant access to the complete collection anytime, anywhere
    • Each includes the product photobook for full product exploration during consultations
    • A convenient way to preview, compare, and share options with confidence 

    For Alta digital sample books, refer to the Alta Dealer Resource Center. For Hunter Douglas, refer to the Newsroom.


  • Thursday, January 01, 2026 4:44 PM | Jill Ragan Scully (Administrator)

    There will be a pricing update on 1/20/2026 for both brands. Please order soon so your quotes are not affected

    Hunter Douglas update

    Effective Jan. 1, 2026, the 3/8” fabric offering in Duette and Applause will be discontinued. There is no impact to swatches, as there are no 3/8” pleat swatches available in the program.

    For applicable sales devices such as the Duette and Applause Sample Books, 3/8” pleat order information on the Duette Classic (D1/H7) deck and the Applause Legends (E1/E4) and Sunterra (E42/E43) decks should be updated effective Jan 1, 2026. To assist dealers with this change, printable deck replacement templates are available here. Please utilize these stickers to reflect this required change.

    There is no impact to Hand Samples or Displays.

    Digital marketing materials, such as Honeycomb Sell Sheet, FAQ, Photobook, Explained Brochure, and General Information Reference Guide, will be updated to reflect this change as of Jan 1, 2026.

    Technical materials such as the Product Reference Guide (PRG), Installation, Operation and Care (IOC) documents, and Product Component Guides (PCG), will be updated to reflect this change as of Jan 1, 2026.


    Alta updates

    Natural Woven Shades - Edge Binding Update

    Effective immediately, the appearance of edge binding color Dusk CT-805 has changed due to a vendor update. The new color (shown) is now being used in all current production and does not match the swatch shown in the existing sample book.


    We no longer have inventory of the previous color version. As a result, all new, remake, and warranty orders will be fulfilled using the new color.


    Sample decks will be updated during the next sample book release. In the meantime, we recommend placing an order for a new swatch of Dusk CT-805 to ensure your sample card reflects the current color.

    Roller and Panel Track Shades - Fabric Updates - Minnesota accounts only


    Due to PFAS regulatory requirements, the fabrics listed will not be available (sold and/or ship to) in the additional states of Maine & Vermont.


    • Claudio RD7-10, Cotton
    • Claudio RD7-11, Ivory
    • Claudio RD7-12, Marble
    • Zen Blackout AB004-01, Pastel Gray
    • Zen Blackout AB004-02, Caramel
    • Zen Blackout AB004-03, Iron


    These fabrics are already currently blocked in the states of California and Minnesota.

    The system will be updated to reflect these changes.


    Roller Shade Cordless Enhancements - Effective Dec. 15


    We’re excited to announce an important enhancement to the Alta Roller Shade Cordless Lift system. Starting Dec. 15, we’re introducing updates designed to deliver a smoother, more consistent operation, and an overall improved experience.


    What’s New

    • Improved Shade Balance: Shades will lift and lower evenly for a smoother, more consistent experience.
    • Longer-Lasting Tension: Adjustments within the system help maintain proper tension over time, supporting long-term reliability.
    • Greater Stability Across Unique Shade Configurations: For shades with uncommon size or fabric combinations, the system now better maintains both balance and tension, ensuring dependable operation.


    Initial testing has been extremely promising, and we’re confident you’ll notice an improvement. We are continuing to invest in further upgrades and will share additional updates as they become available. Thank you for your continued support of the Alta Roller Shade program.


    Shipping and Handling Updates - both brands

    Effective Jan. 20, 2026, the new shipping and handling rate will be as follows:


    Shipments in the United States (Contiguous 48 States)

    Standard Orders: $33 for the first unit and $11 for each additional unit.

    Oversized Orders (90” and >): $70 per unit, with a minimum charge of $90

    per order and no maximum per order.

    Shutters: No changes will be made to the current shipping and handling

    Rates. 


    Shipments to Alaska, Hawaii and Puerto Rico

    Shipments to Alaska & Hawaii: $80 per order, in addition to standard

    handling, oversize charges and non-warranty repairs

    Shipments to Puerto Rico: $80 per order, in addition to standard handling,

    oversize charges and non-warranty repairs



  • Wednesday, December 31, 2025 5:52 PM | Jill Ragan Scully (Administrator)

    Effective 01/01/2026 we will be removing the option to pay via credit card from all invoices. Our preferred method of payment is now ACH and we will be absorbing the 1% charge. If you would like to pay via credit card, please respond to the invoice you are send and and we will add the 3% credit card fee to your invoice.

    Thank you for your understanding,

    Jill


  • Wednesday, December 10, 2025 11:33 PM | Jill Ragan Scully (Administrator)

    You can login and check pricing on Alta products immediately. 

  • Thursday, December 04, 2025 9:40 PM | Jill Ragan Scully (Administrator)

    December 4, 2025

    Dear valued customer,

    New pricing updates will go into effect on January 1, 2026.

    We will honor any open quotes until January 31, 2026, provided they were entered and acknowledged by Client Experience on or before December 31, 2025. Please do not hesitate to contact your sales representative with any questions. 

    We are maintaining the tariff policy implemented on May 1, 2025, which applies a flat rate surcharge of 3.5%. With the overarching goals of minimizing the impact on your business and continuing to be an approachable resource for you and your clients, Thibaut will continue to absorb a portion of these tariffs. Our goal is to provide consistency you can rely on, eliminating the stress of unpredictable pricing swings. We also want to emphasize that credit card fees are not something we impose or intend to introduce.

     
    Thibaut values your partnership, and we are thrilled to introduce our fabulous (and exclusive!) new collections for the coming year.
     
    Sincerely, 
     
    Andrea Eckberg
    Vice President of Global Sales and Client Experience


  • Friday, October 24, 2025 6:24 PM | Jill Ragan Scully (Administrator)

    Dear Valued Customer,

     

    We sincerely thank you for your continued support and partnership. The letters, emails, meetings, and advocacy many of you have undertaken to raise awareness about these tariffs have made a real difference. While challenges remain, progress is being made, and we remain hopeful that continued dialogue will help shape fairer trade policies ahead.

     

    The U.S. Department of Commerce has recently enacted Section 232 furniture-specific tariffs, impacting imported furniture across most major sourcing countries. Many are now subject to 25% tariffs, while China (approximately 80%) and India (50%) face even higher rates.

     

    Our team has worked closely with our manufacturing partners to absorb as much of these increases as possible. However, to maintain our quality, service, and consistency, Alder & Tweed will implement a 5% surcharge on all furniture orders beginning November 1, 2025.

     

    Orders placed before November 1 will be honored at current pricing.

     

    Orders placed after November 1 will include the 5% surcharge, shown as a line item.

     

    This minimal surcharge does not cover the full cost of the new tariffs. It is intended to help ease the impact on our partners and consumers, and it will adjust—up or down—in line with future trade policy changes.

     

    Our goal remains unchanged: to provide exceptional design and craftsmanship at accessible prices. Thank you for standing with us through this evolving time and for being a valued part of the Alder & Tweed family.

     

    With appreciation,

    Ryan Humphrey
    Co-Founder


  • Friday, October 24, 2025 6:24 PM | Jill Ragan Scully (Administrator)

    Dear Valued Customer,

    During these uncertain times, RM COCO would like to express our sincere appreciation for your continued partnership and trust in us as your trade supplier. Your support means a great deal to us, and we remain committed to providing the quality, service, and value you expect from RM COCO.

    We are pleased to share that many of our fabrics currently in stock will not see any price increase. In addition, we maintain ample inventory of patterns that still reflect pre-tariff pricing. Where price adjustments have become necessary due to current tariffs, please know that RM COCO has absorbed as much of the additional cost as possible in order to minimize the impact on our customers.

    We continue to closely monitor tariff developments and will make appropriate adjustments should those costs decrease in the future. Our goal is always to offer competitive pricing while maintaining the superior quality and service that define RM COCO.

    As always, we truly appreciate your business and the confidence you have placed in RM COCO.

    Warm regards,
    The RM COCO Team
    Fabrics and Furnishings for Living, Style for Life


  • Friday, October 24, 2025 6:23 PM | Jill Ragan Scully (Administrator)

    Dear Four Hands Customer,

    We are writing to provide you with some positive updates on your Four Hands customer experience and on the ever-changing tariff landscape.

    System Restoration Update
    First, we are pleased to share that we have made significant progress on the issues affecting our system upgrade. Beginning today, we have restored estimated product availability dates in your post-purchase experience. After placing an order, you will now be able to track when the item is expected to arrive at our warehouse in your “Order Status and History” dashboard on FourHands.com . You will continue to receive email updates when your order is released to the warehouse for processing and once it has shipped with your tracking information.

    Additionally, our warehouse has returned to normal shipping times. Orders are expected to ship within 5–7 days from the order date for in-stock items or from when the products are received at our warehouse for backlogged items.

    Tariff and Pricing Update
    As you are aware, the dynamic challenges of global tariffs have continued to mount since our last communication on this topic. Between Au‌gust 7 and Oc‌tober 14, 2025, several new tariffs have been enacted at both the country and product levels. These include additional reciprocal tariffs on several countries and the latest proclamation under the Trade Expansion Act of 1962 (Section 232), which impacts upholstered wood furniture, kitchen cabinets, and vanities. In addition, our U.S.-based manufacturing partners are experiencing rising costs due to tariffs on the materials they import.

    Our merchandising and sourcing teams have been working tirelessly with each of our manufacturers at the product level to minimize the impact of these tariffs on you. After a thorough review of our costing, we will be implementing a pricing adjustment following High Point Market, beginning No‌vember 1, 2025. New Fall introductions have been priced with these tariffs in mind and will not see additional increases. We have kept this adjustment as minimal as possible.

    Please be assured that we will not reprice any backlogged items. Orders placed before the adjustment date will be honored at the original purchase price.

    Thank you for weathering this challenging time with us. We will continue working to restore normal business operations and keep you apprised of any additional changes to the tariff landscape.

    Sincerely,

    Signature
    Michael Bullock
    Chief Revenue Officer


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