Blog

  • Wednesday, September 01, 2021 12:03 PM | Jill Ragan Scully (Administrator)
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    Ladies and Gentlemen:

    I would like to add some additional comments to my August 13th letter below.

    Business conditions remain challenging.  Nevertheless, we are doing everything possible to build up our inventory and reduce our lead times.  It will take many months to get our performance back to where it should be, as we simply can't produce and get containers fast enough.

    Container availability remains our biggest bottleneck with limited capacity, which is driving up costs from just a few weeks ago.  Due primarily to this, we must pass along another price increase to help cover some of our cost increase.  This increase averages out to 5.6% overall.  We review this item by item with all costs reviewed.  Please see the price changes and new price list linked here.  This new price list is effective September 7th.  

    I know business is difficult at retail also, and the frequent price changes are tough to manage.  We are not passing along these cost increases without great thought as our aim is to be the best vendor partner possible.  

    Thank you for your patience and your business.

    Sincerely,


  • Wednesday, July 28, 2021 3:54 PM | Jill Ragan Scully (Administrator)

    Dear Valued Customer,

    We have been advised from our trusted partner Paris Texas Hardware and The Finial Company™ that they are facing significant challenges with global material shortages, manufacturing capacity and ocean container supply constraints, all of which are resulting in escalating pricing pressures within each segment of the supply chain. These are issues that we face not just in hardware but in all segments of our business. We all have been doing everything within our power to prevent, negotiate and dispute the cost increases incurred because of these challenges while working hard to protect our customers by absorbing the initial impact and cost of goods price increases over the last 3 years. Because of the high increases being incurred, Paris Texas Hardware and The Finial Company are passing on a price increase to their customers.

    Effective August 1st, Fabricut will be implementing a price increase across the following categories:

    PRODUCT CATEGORY PRICE INCREASE
    Decorative Drapery Hardware* (including The Finial Company™, The Finial Company™ Metal Baton Draw Traverse and Paris Texas Hardware) 10%
    Manual Corded and Baton Draw Traverse Systems for The Finial Company™ and Paris Texas Hardware (excluding The Finial Company™ Metal Baton Draw Traverse) 15%
    R-TEC Automation® Motorized Traverse Systems, Somfy Motorized Traverse Systems and BTX Motorized Traverse Systems (including motorization and automation accessories) 15%

    Fabricut will honor existing pricing on all orders placed and pending between now and August 1, 2021. We will have the updated digital price lists in August.

    *A 10% tariff surcharge will still apply to all decorative drapery hardware in The Finial Company™ and Paris Texas Hardware.

    We appreciate the opportunity to be part of your business and strive to be the preferred partner to continue to help you profitably grow your business.

    Best regards,

    DF_Signature

    David Finer

    Chief Executive Officer

    Fabricut, Inc.


  • Tuesday, July 27, 2021 10:11 AM | Jill Ragan Scully (Administrator)

    Dear Folia Customer,

    As you may be aware, there have been unprecedented increases in the cost of inland and ocean and air transport over the past year. The logistic companies have advised that we can expect these increases to continue in the coming months due to the lack of transport availability, heightened demand, congestion in ports of departure and arrival, and Covid protocols. As a result, worldwide shipment costs spiked to more than four times the normal rates in just the last 60 days.

    We have been absorbing these additional costs for the past six to eight months, but the size of the most recent increases puts us in a position where we can no longer do so completely on our own. We will continue to absorb a fair share of the increases ourselves, but beginning August 2, 2021, we will be applying a Freight surcharge of $.35 per yard and $.35 per roll of wallpaper to all invoices. 

    We will continue to monitor the transport issues for the next 4 to 5 months with the hope that the situation eases and reverts to more normal levels. 

    Thank you for your continuing support.



  • Wednesday, July 21, 2021 11:50 AM | Jill Ragan Scully (Administrator)

    $20 off of Printed Table Canvas from The Workroom Marketplace. Discount code is available within vendor list.


  • Wednesday, July 07, 2021 11:40 AM | Jill Ragan Scully (Administrator)

    New pricelist effective 7/1/2021

  • Tuesday, July 06, 2021 1:28 PM | Jill Ragan Scully (Administrator)

    Removed from the vendor list.

  • Wednesday, June 30, 2021 10:31 AM | Jill Ragan Scully (Administrator)

    Hello all,

    Effective immediately, the discount for The Home Sewing Depot is changing to 10%. Please login and check vendor list for new discount code.


    Thank you,

    Jill

  • Tuesday, June 29, 2021 8:33 AM | Jill Ragan Scully (Administrator)

    To Our Valued Partners,

    As you know, the rapidly rising costs of raw materials and shipping due to increased demand have become a significant challenge across all industries, including our own. At Hunter Douglas, we have primarily absorbed the financial impacts until now and have the following important updates to share.

    Retail Price Change
    Effective August 24, 2021, we will implement a price increase on many product categories. Please see the attached summary of changes which will also be available to view from our Reference Guide this week. New pricing grids will be added to the Reference Guide (online and app versions) on August 24, 2021.

     

    PowerView® Hub Order Fulfillment
    Due to high demand and ongoing supply chain challenges, the current Hub inventory is extremely limited, and we anticipate being out of stock this week. Beginning July 1, 2021, PowerView Hubs will start to ship separately from our Salt Lake City plant. This is to avoid your entire order being placed on hold. We assure you we are doing everything possible to source the necessary parts.

     

    PowerView® Accessories
    You asked, and we listened! By popular request, coming in early July, you’ll be able to add the Rechargeable Battery Retrofit Kit to your product orders in DirectConnect®. This option was previously only available to order as a separate Parts order.

     

    Damaged Shipments
    If you notice that part of your shipment is damaged, report this immediately by creating a case in The Link for Hunter Douglas Customer Support, including a picture or video. To expedite your case, please include details of tracking number(s) received, ship-to address, order number(s), and whether or not the delivery was signed for. If not possible at the time of delivery, then notify Hunter Douglas (within 48 hours) if the damage was concealed within the boxes. Read more in this Knowledge Article in The Link: How do I handle damaged deliveries? 

    Thank you for your business, support, and patience in these extraordinary times. Our Terms & Conditions can be found anytime at the bottom of pages in The Link and will be updated shortly to reflect these changes.

    Kind regards,

     


  • Friday, June 25, 2021 9:31 AM | Jill Ragan Scully (Administrator)

    Hello all,

    Since we use Venmo for some payments through My Designer Concierge where you are paying the SAME cost as me for samples, it is important you read the following:

    Beginning on July 20, 2021 you must MAKE SURE that you DO NOT select that the payment is for goods and services or we will be charged a 1.9% fee plus .10 cents. If you DO select goods and services the fees MUST be paid by YOU, the member and not Impressive Windows & Interiors LLC/My Designer Concierge. We are simply a middle person for the transactions and it would not be feasible for us to suffer this loss on any of our members purchases if you choose this payment method.  

    Alternatively, we always accept checks as a form of payment as well.

    Please call if you have any questions,

    Jill



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